PROCESSING TIME

Nearly all items purchased from KINGUIN Store will be handmade just for YOU.

The time required before shipment for most items is currently averaging 1-3 business days but we kindly ask that you always allow up to 7, especially during peak seasons like Christmas. 

ORDER TRACKING

We always provide tracking information. You can track the status of your order at any time here.

Please note that if your order contains multiple items, they may ship separately, at no extra expense to you. 

ESTIMATED DELIVERY TIMES

Various factors that lie out of our direct control make predicting delivery times extremely difficult. We recommend using a service like Parcels App once we provide you with tracking infromation, which uses real carrier data to predict delivery timeframes.

INTERNATIONAL ORDERS

International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.